FAQ

  • Are the products made in Australia?

    No.All our products are made from overseas and we import them to Australia.

  • Do you have a showroom/warehouse in Australia?

    Yes we are relocating our showroom in Sydney and opening soon. We will update the information on our website.

  • Where are you base?

    We are based in Sydney and have overseas team sourcing all the products.

  • How to make an order?

    Please email us your products details/requirement/quantity then we could give you a quote. If necessary, we could deliver the samples or provide mockup service to confirm all the details before we put an order through. 

  • What is your MOQ?

    We have a wide range of products. The MOQ is really depending on your product requirement. Some products could be as low as a few hundred but some of them have higher MOQ. We welcome you to email us and discuss further.

  • What is your production time?

    The time frame is depending on your quantity and print requirement. Considering that the logistics might be effected by Covid-19,we suggest you have enought time frame for your order.

  • Could we request a sample?

    Yes we could arrange samples. We might have to charge the cost of samples plus the freight depending on your products. We also welcome you to visit our showroom(By appointment only) and check the products. 

  • Could we mockup our products with the labels?

    Yes we could mockup the products after you have confirmed all the details. There is mock-up fee that varies from your products details. We offer 50% of paid mockup fee refund/credit when you make your order.